Small, senior pods that build AI features and the infrastructure to run them. Work happens in your cloud; delivery includes code, dashboards, and runbooks.
Owner on our side
one accountable lead
Cadence
weekly demo + notes (done / next / risks)
Deployment
client VPC/VNet, least-privilege IAM, secrets management
Billing
milestone-based for pilots; monthly for retainers
Purpose: ship user-facing AI features (LLM UX, recommendations, in-app assistant, intelligent search).
Use when: you want a production pilot in 8–12 weeks tied to a concrete KPI.
Deliverables
Team: AI product lead · LLM engineer · MLOps engineer (designer as needed)
Acceptance: KPI + technical criteria agreed up front; end-of-pilot demo against them
Typical risks addressed: latency budgets, hallucinations (grounding/refusals), cold-start, catalog quality, change control
1
Quick Win
4-6 weeks
One use-case demo/POC; narrow data; KPI hypothesis; code and docs handed over.
2
Pilot Build
8–12 weeks
Production MVP: data → model/RAG → API/UI → eval/monitoring. Milestone billing. Acceptance criteria defined at kickoff.
3
Retainer
(3–12 months)
Ongoing capacity to extend features, improve metrics, and operate to SLOs. Monthly report on latency/quality/cost and planned work.
Ownership: you own custom code, configs, and IaC in your repos.
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